0
Daisy Grace AB Sturegatan 16 114 36 Stockholm, Sweden
VAT number: 559026-3249
The order will be sent from us within 2 - 5 business days. The delivery time may change if the product is out of stock. You can always choose to cancel your purchase if this happens. If so, please contact our Customer Services.
We will send you your confirmation via e-mail when we have received your order. Make sure to save the order confirmation in case you would need it when talking to Customer Service.
Please notice that we charge 350 SEK if an order doesn’t get picked up.
Also notice that we can not deliver to post boxes. Your adress have to be a physical address.
You can find more information, read their terms and more regarding Klarna’s payment methods at Klarna.se.
Daisy Grace wants to provide a safe and pleasant shopping experience for you. This information is for you to understand how our website works; what we do, how we do it and how it affects you. We want to inform you that it’s possible that we collect your personal information that you provide us with when shopping at www.daisygrace.com.
Cookies are small files which are stored on a users computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
We need some cookies in order for our website to function correctly. This type of cookies keeps track of your settings and makes your shopping experience more convenient. Cookies are also used to collect information such as visited sites, transactions, demographic information such as provenance, gender and age. This information can be used to do analytical research, so that we can provide you with the best possible shopping experience. The cookies that we use do not collect any information that can be used when tracking or identifying individuals.
We collect information that you provide us with when you create your account, sign up for newsletters or confirm a purchase. This information would be your name, address, contact information etc.
Information that we collect can be used to share with our close co-workers. None of the personal information will be shared, traded or published outside our organisation and our co-workers.
You have the right to ask for access to your information, and you can choose to change/delete it if something is incorrect. You can inactivate the cookies that are already saved on your computer by changing your browser settings for cookies. You can also choose to use opt-out programs, such as ”NAI’s Consumer opt-out” or ”Google Analytics opt-out browser add-on” to prevent cookies. We want to remind you that our website might not function correctly if you choose to use this service.
Our personal information policy can come to change over time. All changes will be updated on this site. This information was last updated 2016-08-29.
- We only use e-mail for customer service.
We don't offer free delivery.
We would recommend for you to choose a smaller size than usual if you’re shopping from the collection Big City Love and onwards. We have a size chart, which you can see here.
Yes, we do!
Unfortunately, you cannot exchange items. If you want to switch your product for another one, you’ll need to place a new order with the product that you like to change to, and return the product that you no longer want.
Yes. From the day that you get your package, you have 14 days to return any products. We do not offer free returns.
Yes. From the day that you get your package, you’ll have 14 days to return any sale items. We do not offer free returns.
You can download the return-form here.
You will need to send the order back to us, and we will make sure that you get the correct order back. Don’t forget to fill out the return form and explain the incident under ”Reason for exchange or returning products”. If you have any further questions regarding this matter, please contact us at
You should receive your Daisy Grace package within 3 - 10 working days after you submit your order.
It can take up to 14 days before Klarna processes the return. You will get a notification from Klarna when your order and payment is processed. If you’d like, you can choose to extend the due date for your payment at www.mittklarna.se. This way, your returned orders will get back to us in time so that we can cancel the payment.
There is a fee of 350 SEK if we receive a package that hasn’t been checked out from the post office.
You will still need to pay the fee of 350 SEK. If you still want the products sent to you, you will need to submit a new order online.
You should contact us at if you still haven’t received your order after two weeks from placing it.
You do not need to pay the invoice if you have returned your products. Please do make sure that the due date for the invoice doesn’t exceed. You can choose to extend the due date for your invoice payment at www.mittklarna.se or at their customer service.
Do you have other questions or concerns? Please contact us at , and we will do our best to help you!
Thanks for signing up for our newsletter!
Något gick fel, försök igen!